SAUDIA HAJJ AND UMRAH

ABOUT US

Saudia Hajj and Umrah, as part of the Saudi Arabian Airlines Group, brings more than 80 years of distinguished experience in serving and transporting pilgrims to the Holy Sites. This long-standing legacy reflects a deep national commitment to providing integrated, high-quality services to the Guests of Allah, supported by proven operational excellence across multiple service domains. Over the decades, this experience has evolved into a comprehensive and well-established ecosystem covering, but not limited to, catering services, ground handling, medical care, hospitality, accommodation, and crowd management, in addition to a wide range of specialized services delivered through Saudia’s subsidiary companies. This integrated operational model enables seamless coordination, high service reliability, and optimal performance during peak Hajj seasons characterized by extreme density and operational complexity. Saudia Hajj and Umrah is widely recognized for its advanced capabilities in crowd management and premium service delivery, leveraging Saudia’s aviation-driven expertise and world-class hospitality standards to design and operate exceptional, high-end pilgrim experiences. This is particularly evident in its exclusive and strategically located sites in Mina, Arafat, and Muzdalifah, which are carefully planned to enhance safety, accessibility, smooth movement, and overall comfort for pilgrims. Furthermore, Saudia Hajj and Umrah plays a pivotal role as one of the key enablers of Saudi Vision 2030, contributing directly to national objectives related to transforming the Hajj and Umrah experience through digital transformation, operational excellence, service innovation, and elevated guest satisfaction. Through these efforts, the company continues to support the Kingdom’s ambition to deliver a globally benchmarked, fully integrated, and premium pilgrimage experience.